Category: CRM

More than half of all CRM implementations fail to reach their planned objectives. In IT companies, the situation is especially paradoxical. No other type of company should be better equipped technologically to run its own CRM. And yet IT service

If you want to run a successful CRM implementation, you face more than 600 systems on the market today. And still, more than half of all CRM projects fail to deliver the business results they promised. The reason is rarely

The silent problem: Half of all patients don’t follow a recommendation The doctor prescribes a treatment. The patient listens attentively, nods, goes home. And then? Studies consistently show that around 50 percent of all patients do not adhere to the

A window that opens and closes quickly The honeymoon phase in automotive sales describes the period immediately after vehicle handover. Depending on the brand and customer profile, it lasts from two weeks to two months. It is the moment when