Sales is facing a comprehensive transformation. The challenges are increasing. As a specialized sales consultancy, we support you in successfully shaping the coming transformation. Based on our Sales Excellence approach, we can systematically determine your strengths and weaknesses in sales and jointly leverage the existing potential.
Establish a customer value model to optimally assess future potential. Analyze cross-selling potential on an ongoing basis and establish an innovation radar in sales to ensure upcoming offerings have the best possible time to market. This requires valuable customer data. Sales no longer sells – it gathers important customer data and confirms the decisions the customer made long ago. New skills in digitization and data management are needed in sales. We help to build and expand these competencies and prepare your sales force for the coming changes: systematically, customer-oriented and with a focus on increasing profits.
Our offer in the field of sales consulting
Distribution strategy
Distribution strategy
Target system
Multi-/Omnichannel
Digital Commerce
Sales Management
Customer value-based measures
Customer oriented processes
Sales Enablement
Key Account Management
Negotiation Management
Conversational
Value Selling
Conflict Management
Training
Automation
Data mining
CRM
Shop/platform integration
Sales & Marketing Automation
Details about our Offering
The key to success lies in a clearly defined sales strategy – yet only a few companies implement this consistently. Our Sales Excellence study shows that a well-thought-out strategy can increase EBIT by up to 15%. A well-structured goal system is also crucial. We help you develop a customized sales strategy and a systematic goal system that focuses on cross-selling and increasing customer value.
In modern sales management, everything should be aligned with customer value. Visits and discounts must specifically contribute to increasing this value. Furthermore, it is important to continuously review and optimize existing processes. Marketing and sales should work closely together to successfully implement sales enablement. Additionally, a value-oriented key account management should be developed and optimally tailored for particularly important customers.
Selling has changed. The old formula “Understand your customers’ needs and fulfill them” has been replaced by “Show your customers new possibilities and excite them to use them.” With the Zurich Negotiation Model, we show you how value selling and effective conflict management can boost your success. To support this, we offer an in-house sales trainer and customized training and coaching approaches that will make you significantly more successful in negotiation situations.
Customers often decide 70% of their purchase before they even speak to a salesperson. Therefore, it is important to significantly improve data acquisition in your company to optimally support sales. We help you not only collect postal codes but also gather valuable information about your customers’ attitudes. With our expertise in technology, we support you in integrating a CRM system, connecting shops or platforms, and implementing sales and marketing automations.
Are you ready for your next project?
No matter what level of maturity your sales department is at, with our systematic approach we will help you identify sales potential and show you how you can tap into it.
Are you planning to optimize the efficiency of your sales system or are you thinking about transforming your sales system? Then you are exactly right with us.
This is how we work together in trust
Step 1
Analysis of Your Sales Excellence
Based on our DTC consulting approach, the first step is to determine the strengths, weaknesses, and potential of your system based on our unique Sales Excellence framework. Through an online assessment, conversations, and workshops, an overall overview of the current status of your sales system is created.
Step 2
Adjustment of sales strategy
Based on the overall overview, the existing sales strategy is adjusted in coordination with you. Profit and growth enhancement goals are defined with respect to improving customer acquisition, increasing customer value, and customer retention. Additionally, efficiency goals are set based on the automation possibilities of processes. Finally, a roadmap for implementation is created.
Step 3
Implementation of the strategy
Sales is, despite all the digitalization, a people business. We know that sales consulting is only successful when the results are truly implemented in our clients’ practices. This means that a good implementation is a change process for both employees and management. Based on our extensive experience through leading sales training in Switzerland and our international network of top coaches, we ensure the successful implementation of the chosen strategy.
Step 4
Consolidation of the implementation
The best results come when sales consulting and training go hand in hand. New approaches must be internalized and practiced so they can be applied confidently in the pressure and speed of situations. This is why investing in professional sales consulting pays off especially when the corresponding measures are not just introduced temporarily, but are controlled and repeatedly trained over time.