Pricing consulting

Our pricing consulting is the most effective levers for profitable growth

Pricing consulting CustomersX

Customers never decide rationally. They are overwhelmed by the many channels and offers. That is why price is becoming increasingly important as a decision-making criterion for customers. Price is thus proven to have the strongest influence on growth and profit. Yet only 2% of companies use customer-oriented pricing. With the help of our pricing consulting, based on value and behavioral pricing approaches and methods, you can shape your customers’ purchasing decisions in a value-oriented way.

We put you in a position to precisely understand the willingness to pay and the relevance of the individual benefit components of your offer from the customer’s point of view. Within the framework of our Customer Purchase Process Analysis, we use the most modern price measurement methods, depending on the issue at hand. Based on the resulting valuable customer insights, we jointly define the optimal price differentiation and price communication. This is always against the background of the respective customer value and the sales system.

Our offer in the area of pricing consulting

Pricing strategy

Value Stack Analysis

Price positioning

Price differentiation

Price measurement


Pricing

Value Argumentation

Discount and condition system

Target system

Behavioral Pricing


Price management

Price Enforcement

Price control

Affordability

Conflict Management


Price controlling

Price system

Key figures

Dashboards

Controlling process


This is how we work together in trust

Step 1

Analysis of your starting position

In the first step, we analyze together your current approach to price management. We analyze your pricing strategy and price implementation. The central question is, at which points at the individual customer contact points is the most potential lost or do expensive errors exist.

Especially if you have defined your prices so far only by competitive analysis, production costs and profit margins, there is usually enormous potential for growth and profit.

Step 2

Customer Survey

Based on the current state analysis, we develop options for different pricing strategies. These are not decided based on gut feeling but are evaluated using qualitative and/or quantitative customer feedback.

We have a comprehensive set of methodologies and the most advanced pricing measurement methods on the market. This allows us to guarantee high data quality, giving you the confidence you need for your decisions.

Step 3

Pricing strategy

The customer data obtained serves as a valuable decision-making basis for comprehensively evaluating different pricing strategies. What impact does price elasticity have on production capacities? Are there price thresholds? Are there different price elasticities concerning customer value segments? These are just a few of the key questions that need to be answered.

Once the decision is made, we work together to develop a pricing model that is easy to understand within the company and allows for efficient implementation.

Step 4

Implementation

Based on the pricing strategy and the developed pricing model, we define a change process. Especially in sales, price changes can lead to significant resistance. With our extensive experience in pricing consulting and training, we can establish a change process that effectively guides employees through the necessary transition.

Additionally, our skilled IT team supports potential adjustments in IT systems. Together, we develop a communication plan based on the latest insights from behavioral pricing to ensure that the strategy builds trust and gains customer acceptance.

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Optimization approaches of our pricing consulting

Customer-oriented (value) pricing

Value pricing enables companies to achieve significant growth and profit increases. This customer-oriented pricing is based on the benefits of the customers and their different willingness to pay. Our modern and extensive toolbox of methods allows a deep and reliable look into the heart and mind of your customers. This gives you a high degree of certainty in your decision-making.

Value-added service pricing

Too many managers make the mistake of not giving value to their many value-added services. As a result, this increasing number of offer modules appear without prices in the respective overviews. Valued-added service pricing offers enormous potential for increasing profits, customer loyalty and strengthening the brand as a solution provider.

Innovative pricing models

Pricing is much more than just setting or adjusting prices. As a result of increasing digitization, many new pricing options such as subscription models or usage-based pricing models (e.g., pay-per-use) are coming into focus in addition to the classic one-time payment. Therefore, depending on the offer, it is important to weigh up which model is best suited for customers and companies.

Condition system

Quotations are often not simply sold at the list price, but are offered at customer-specific conditions. In practice, deviations of up to 30% are not uncommon. However, these discount and condition systems are often not tied to fixed conditions, but have mostly developed historically. Systematic conditions management is needed to increase growth and profits.

Let's talk about how to improve your project.