{"id":991314,"date":"2026-04-09T15:44:51","date_gmt":"2026-04-09T15:44:51","guid":{"rendered":"https:\/\/customersx.ch\/services\/customer-centricity\/"},"modified":"2026-06-14T22:57:24","modified_gmt":"2026-06-14T22:57:24","slug":"customer-centricity","status":"publish","type":"page","link":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/","title":{"rendered":"Customer Centricity"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"991314\" class=\"elementor elementor-991314 elementor-985362\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df45551 e-con-full e-flex e-con e-parent\" data-id=\"df45551\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9c3fd14 e-flex e-con-boxed e-con e-child\" data-id=\"9c3fd14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2cd6539 e-con-full e-flex e-con e-child\" data-id=\"2cd6539\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e74555c elementor-widget elementor-widget-pix-sliding-text\" data-id=\"e74555c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-sliding-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-e74555c\" class=\"mb-3 text-left \"><div class=\"d-inline-block\" style=\"max-width:700px;\"><h1 class=\"mb-32 pix-sliding-headline-2 animate-in font-weight-bold secondary-font display-4 \" data-anim-type=\"pix-sliding-text\" data-class=\"secondary-font text-black\" style=\"\"><span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-black\" style=\"transition-delay: 0ms;\">Customer&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-black\" style=\"transition-delay: 75ms;\">Centricity&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-black\" style=\"transition-delay: 150ms;\">Consulting&#32;<\/span><\/span> <\/h1><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce298a3 elementor-widget elementor-widget-pix-text\" data-id=\"ce298a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><div class=\"d-inline-block\" style=\"max-width:550px;\"><p class=\" resp-option text-black text-left \" >We are the leading consultancy on customer centricity.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2afd959 elementor-invisible elementor-widget elementor-widget-pix-circles\" data-id=\"2afd959\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-circles.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-circles-elem d-flex w-100 flex-column flex-sm-row justify-content-start \"><div class=\"pix-circles pix-sm-circles d-inline-flex align-items-center align-middle justify-content-start\"><span class=\"align-middle circle-item pix-mr-5 pix-bg-custom animate-in  \" data-anim-type=\"fade-in-right\" data-anim-delay=\"0\" data-toggle=\"tooltip\" data-html=\"true\" data-placement=\"bottom\" title=\"J\u00f6rg\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp?resize=400%2C400&#038;ssl=1\" srcset=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp?w=400&ssl=1 400w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp?resize=150%2C150&ssl=1 150w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp?resize=300%2C300&ssl=1 300w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp?resize=75%2C75&ssl=1 75w\" sizes=\"(max-width: 400px) 100vw, 400px\" width=\"60\" height=\"60\" class=\"rounded-circle bg-white\" alt=\"\" \/><\/span><\/div><div class=\"pix-ml-5 align-items-center align-items-center d-flex pt-md-0 pt-3 justify-content-start\"><a  href=\"https:\/\/customersx.zohobookings.eu\/#\/93476000000528062\" class=\"btn m-0     scale-sm text-white btn-purple d-inline-flex align-items-center pix-hover-item     secondary-font btn-rounded animate-in btn-md\"   data-anim-type=\"fade-in-right\" data-anim-delay=\"300\" ><svg class=\"pixfort-icon font-weight-bold  pix-hover-left  mr-2\" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-clock-forward-1\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M12,2 C17.5228475,2 22,6.4771525 22,12 C22,17.5228475 17.5228475,22 12,22 C6.4771525,22 2,17.5228475 2,12 C2,9.22116835 3.14388294,6.64627202 5.05824446,4.80032473 L4.28233854,4.75872923 C3.77026465,4.73078406 3.3692572,4.32228546 3.33867863,3.822538 L3.33831574,3.70572354 C3.36841054,3.15425936 3.83985724,2.73160596 4.39132143,2.76170075 L7.99944506,2.95860518 C8.46663444,2.98410088 8.84446816,3.32741561 8.92780741,3.77191036 C8.9422486,3.84525265 8.94803167,3.91884604 8.94583947,3.99172909 L8.94495361,7 C8.94495361,7.55228475 8.49723836,8 7.94495361,8 C7.39266886,8 6.94495361,7.55228475 6.94495361,7 L6.94355002,5.79903055 C5.1147663,7.29072511 4,9.54560587 4,12 C4,16.418278 7.581722,20 12,20 C16.418278,20 20,16.418278 20,12 C20,7.581722 16.418278,4 12,4 C11.4477153,4 11,3.55228475 11,3 C11,2.44771525 11.4477153,2 12,2 Z M12,6 C12.5522847,6 13,6.44771525 13,7 L13,11 L16,11 C16.5128358,11 16.9355072,11.3860402 16.9932723,11.8833789 L17,12 C17,12.5522847 16.5522847,13 16,13 L12,13 C11.4477153,13 11,12.5522847 11,12 L11,7 C11,6.44771525 11.4477153,6 12,6 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><span class=\"font-weight-bold \" >Free consultation<\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28bf12e e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"28bf12e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1d5da5 elementor-widget elementor-widget-pix-photo-stack\" data-id=\"e1d5da5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-photo-stack.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-photo-stack position-relative w-100 d-inline-block  \"><div class=\"img-el\" ><div class=\"w-100 pix-bounce-sm pix-duration-slow\"><div class=\"tilt_small\"><img fetchpriority=\"high\" decoding=\"async\" width=\"808\" height=\"726\" class=\"rounded-10 shadow shadow-hover-lg scale-sm d-inline-block\" srcset=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenorientierung-CustomersX-Icon.webp?w=808&amp;ssl=1 808w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenorientierung-CustomersX-Icon.webp?resize=300%2C270&amp;ssl=1 300w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenorientierung-CustomersX-Icon.webp?resize=768%2C690&amp;ssl=1 768w\" src=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenorientierung-CustomersX-Icon.webp?fit=808%2C726&#038;ssl=1\" alt=\"\" \/><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-103d487 e-flex e-con-boxed e-con e-parent\" data-id=\"103d487\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0fdc88a e-con-full e-flex e-con e-child\" data-id=\"0fdc88a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-168e5d9 elementor-widget elementor-widget-pix-sliding-text\" data-id=\"168e5d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-sliding-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-168e5d9\" class=\"mb-3 text-center \"><div class=\"d-inline-block\" style=\"max-width:600px;\"><h2 class=\"mb-32 pix-sliding-headline-2 animate-in font-weight-bold secondary-font \" data-anim-type=\"pix-sliding-text\" data-class=\"secondary-font text-heading-default\" style=\"\"><span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 0ms;transition-duration: 500ms;\">T<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 16.666666666667ms;transition-duration: 500ms;\">h<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 33.333333333333ms;transition-duration: 500ms;\">e<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 50ms;transition-duration: 500ms;\">i<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 58.333333333333ms;transition-duration: 500ms;\">m<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 66.666666666667ms;transition-duration: 500ms;\">p<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 75ms;transition-duration: 500ms;\">a<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 83.333333333333ms;transition-duration: 500ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 91.666666666667ms;transition-duration: 500ms;\">t<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 100ms;transition-duration: 500ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 125ms;transition-duration: 500ms;\">f<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 150ms;transition-duration: 500ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 166.66666666667ms;transition-duration: 500ms;\">u<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 183.33333333333ms;transition-duration: 500ms;\">r<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 200ms;transition-duration: 500ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 206.25ms;transition-duration: 500ms;\">u<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 212.5ms;transition-duration: 500ms;\">s<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 218.75ms;transition-duration: 500ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 225ms;transition-duration: 500ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 231.25ms;transition-duration: 500ms;\">m<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 237.5ms;transition-duration: 500ms;\">e<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 243.75ms;transition-duration: 500ms;\">r<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 250ms;transition-duration: 500ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 255ms;transition-duration: 500ms;\">e<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 260ms;transition-duration: 500ms;\">n<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 265ms;transition-duration: 500ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 270ms;transition-duration: 500ms;\">r<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 275ms;transition-duration: 500ms;\">i<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 280ms;transition-duration: 500ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 285ms;transition-duration: 500ms;\">i<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 290ms;transition-duration: 500ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 295ms;transition-duration: 500ms;\">y<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 300ms;transition-duration: 500ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 305ms;transition-duration: 500ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 310ms;transition-duration: 500ms;\">n<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 315ms;transition-duration: 500ms;\">s<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 320ms;transition-duration: 500ms;\">u<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 325ms;transition-duration: 500ms;\">l<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 330ms;transition-duration: 500ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 335ms;transition-duration: 500ms;\">i<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 340ms;transition-duration: 500ms;\">n<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 345ms;transition-duration: 500ms;\">g<\/span><\/span> <\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e20dd01 e-flex e-con-boxed e-con e-parent\" data-id=\"e20dd01\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1317a24 e-con-full e-flex e-con e-child\" data-id=\"1317a24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"animate-in elementor-element elementor-element-edff9ba e-con-full e-flex e-con e-child\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\" data-id=\"edff9ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d33d55 elementor-widget elementor-widget-pix-numbers\" data-id=\"6d33d55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-numbers.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"media pix_numbers d-flex animate-math \"><div class=\"mr-3 mb-0 align-self-center h3 heading-font display-4\"><span class=\"number-title font-weight-bold text-heading-default\" style=\"\"><\/span><span class=\"number-title number font-weight-bold text-heading-default\" style=\"\" data-duration=\"1000\" data-to=\"2-4\" data-animation-style=\"default\">0<\/span><span class=\"number-title font-weight-bold text-heading-default\" style=\"\">x<\/span><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4448c8 elementor-widget elementor-widget-pix-text\" data-id=\"b4448c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option  text-left \" >Revenue growth<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"animate-in elementor-element elementor-element-250f1cf e-con-full e-flex e-con e-child\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\" data-id=\"250f1cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c0d0b9 elementor-widget elementor-widget-pix-numbers\" data-id=\"9c0d0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-numbers.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"media pix_numbers d-flex animate-math \"><div class=\"mr-3 mb-0 align-self-center h3 heading-font display-4\"><span class=\"number-title font-weight-bold text-heading-default\" style=\"\">1<\/span><span class=\"number-title number font-weight-bold text-heading-default\" style=\"\" data-duration=\"1000\" data-to=\"0p.\" data-animation-style=\"default\">0<\/span><span class=\"number-title font-weight-bold text-heading-default\" style=\"\">p.<\/span><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1387454 elementor-widget elementor-widget-pix-text\" data-id=\"1387454\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option  text-left \" >Productivity gain<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"animate-in elementor-element elementor-element-155cb34 e-con-full e-flex e-con e-child\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\" data-id=\"155cb34\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71be2f2 elementor-widget elementor-widget-pix-numbers\" data-id=\"71be2f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-numbers.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"media pix_numbers d-flex animate-math \"><div class=\"mr-3 mb-0 align-self-center h3 heading-font display-4\"><span class=\"number-title font-weight-bold text-heading-default\" style=\"\">10%<\/span><span class=\"number-title number font-weight-bold text-heading-default\" style=\"\" data-duration=\"1000\" data-to=\"-25\" data-animation-style=\"default\">0<\/span><span class=\"number-title font-weight-bold text-heading-default\" style=\"\">%<\/span><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec212a elementor-widget elementor-widget-pix-text\" data-id=\"0ec212a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option  text-left \" >Profit growth<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-195dfa1 e-con-full e-flex e-con e-child\" data-id=\"195dfa1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-63622e8 e-con-full e-flex e-con e-child\" data-id=\"63622e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-17dafb9 e-con-full e-flex e-con e-child\" data-id=\"17dafb9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c26f7e5 elementor-widget elementor-widget-pix-text\" data-id=\"c26f7e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"text-20 resp-option text-body-default text-left \" >In practice, customer centricity is unfortunately too often confused with customer experience or customer relationship management. But it isn't enough to define delightful or as-simple-as-possible experiences. The point is to ensure the company's ability to adapt to changes in customers' purchasing behaviour. As a specialised customer centricity consultancy, we have the tools and experience to support you successfully in your transformation. Improving customer centricity pays off!<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4039f0f elementor-widget elementor-widget-pix-text\" data-id=\"4039f0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"text-20 resp-option text-body-default text-left \" >We aim for you to make decisions on the basis of customer information, in order to increase both the value for customers and the value for the company. Changes in your company should be made in a targeted and systematic way on the basis of customer information. Our integrative understanding of data, technology and business sets us apart. We also support you in integrating your customers more strongly into value creation. This way, you save costs and achieve considerably more customer-centric results. Our customer centricity consulting is well-founded and has been applied successfully in numerous industries and companies.<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9822f5f e-flex e-con-boxed e-con e-parent\" data-id=\"9822f5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ab0eb36 e-con-full e-flex e-con e-child\" data-id=\"ab0eb36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c140bfa elementor-widget__width-auto elementor-widget elementor-widget-pix-button\" data-id=\"c140bfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a  href=\"https:\/\/customersx.zohobookings.eu\/#\/93476000000528062\" class=\"btn m-0     scale-sm text-white btn-purple d-inline-flex align-items-center pix-hover-item     secondary-font btn-rounded btn-md\" target=\"_blank\" rel=\"noopener\"    ><svg class=\"pixfort-icon font-weight-bold  pix-hover-left  mr-2\" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-clock-forward-1\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M12,2 C17.5228475,2 22,6.4771525 22,12 C22,17.5228475 17.5228475,22 12,22 C6.4771525,22 2,17.5228475 2,12 C2,9.22116835 3.14388294,6.64627202 5.05824446,4.80032473 L4.28233854,4.75872923 C3.77026465,4.73078406 3.3692572,4.32228546 3.33867863,3.822538 L3.33831574,3.70572354 C3.36841054,3.15425936 3.83985724,2.73160596 4.39132143,2.76170075 L7.99944506,2.95860518 C8.46663444,2.98410088 8.84446816,3.32741561 8.92780741,3.77191036 C8.9422486,3.84525265 8.94803167,3.91884604 8.94583947,3.99172909 L8.94495361,7 C8.94495361,7.55228475 8.49723836,8 7.94495361,8 C7.39266886,8 6.94495361,7.55228475 6.94495361,7 L6.94355002,5.79903055 C5.1147663,7.29072511 4,9.54560587 4,12 C4,16.418278 7.581722,20 12,20 C16.418278,20 20,16.418278 20,12 C20,7.581722 16.418278,4 12,4 C11.4477153,4 11,3.55228475 11,3 C11,2.44771525 11.4477153,2 12,2 Z M12,6 C12.5522847,6 13,6.44771525 13,7 L13,11 L16,11 C16.5128358,11 16.9355072,11.3860402 16.9932723,11.8833789 L17,12 C17,12.5522847 16.5522847,13 16,13 L12,13 C11.4477153,13 11,12.5522847 11,12 L11,7 C11,6.44771525 11.4477153,6 12,6 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><span class=\"font-weight-bold \" >Book your free consultation now<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43d40f1 e-flex e-con-boxed e-con e-parent\" data-id=\"43d40f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fd3f90a e-con-full e-flex e-con e-child\" data-id=\"fd3f90a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5d8cd66 e-con-full e-flex e-con e-child\" data-id=\"5d8cd66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-138ef59 e-con-full e-flex e-con e-child\" data-id=\"138ef59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf7adf elementor-widget elementor-widget-pix-sliding-text\" data-id=\"aaf7adf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-sliding-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-aaf7adf\" class=\"mb-3 text-left \"><div class=\"d-inline-block\" style=\"max-width:600px;\"><h2 class=\"mb-32 pix-sliding-headline-2 animate-in font-weight-bold secondary-font \" data-anim-type=\"pix-sliding-text\" data-class=\"secondary-font text-heading-default\" style=\"\"><span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 0ms;transition-duration: 600ms;\">D<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 25ms;transition-duration: 600ms;\">o<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 50ms;transition-duration: 600ms;\">y<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 66.666666666667ms;transition-duration: 600ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 83.333333333333ms;transition-duration: 600ms;\">u<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 100ms;transition-duration: 600ms;\">w<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 112.5ms;transition-duration: 600ms;\">a<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 125ms;transition-duration: 600ms;\">n<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 137.5ms;transition-duration: 600ms;\">t<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 150ms;transition-duration: 600ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 175ms;transition-duration: 600ms;\">o<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 200ms;transition-duration: 600ms;\">i<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 207.14285714286ms;transition-duration: 600ms;\">m<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 214.28571428571ms;transition-duration: 600ms;\">p<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 221.42857142857ms;transition-duration: 600ms;\">r<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 228.57142857143ms;transition-duration: 600ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 235.71428571429ms;transition-duration: 600ms;\">v<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 242.85714285714ms;transition-duration: 600ms;\">e<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 250ms;transition-duration: 600ms;\">y<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 262.5ms;transition-duration: 600ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 275ms;transition-duration: 600ms;\">u<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 287.5ms;transition-duration: 600ms;\">r<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 300ms;transition-duration: 600ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 306.25ms;transition-duration: 600ms;\">u<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 312.5ms;transition-duration: 600ms;\">s<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 318.75ms;transition-duration: 600ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 325ms;transition-duration: 600ms;\">o<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 331.25ms;transition-duration: 600ms;\">m<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 337.5ms;transition-duration: 600ms;\">e<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 343.75ms;transition-duration: 600ms;\">r<\/span><\/span> <span class=\"slide-in-container\"><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 350ms;transition-duration: 600ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 354.54545454545ms;transition-duration: 600ms;\">e<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 359.09090909091ms;transition-duration: 600ms;\">n<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 363.63636363636ms;transition-duration: 600ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 368.18181818182ms;transition-duration: 600ms;\">r<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 372.72727272727ms;transition-duration: 600ms;\">i<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 377.27272727273ms;transition-duration: 600ms;\">c<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 381.81818181818ms;transition-duration: 600ms;\">i<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 386.36363636364ms;transition-duration: 600ms;\">t<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 390.90909090909ms;transition-duration: 600ms;\">y<\/span><span class=\"pix-sliding-item pix-sliding-letter secondary-font text-heading-default\" style=\"transition-delay: 395.45454545455ms;transition-duration: 600ms;\">?<\/span><\/span> <\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff1e22e elementor-widget elementor-widget-pix-text\" data-id=\"ff1e22e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><div class=\"d-inline-block\" style=\"max-width:850px;\"><p class=\" resp-option text-body-default text-left \" >Whatever stage of maturity your company's customer centricity is at, our systematic approach helps you identify the potential and shows you how to unlock it.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7ae686 elementor-widget elementor-widget-pix-text\" data-id=\"f7ae686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><div class=\"d-inline-block\" style=\"max-width:850px;\"><p class=\" resp-option text-body-default text-left \" >Are you planning to improve customer centricity in a targeted way? Then you're in exactly the right place!<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7970d5b e-con-full e-flex e-con e-child\" data-id=\"7970d5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d1cf1 elementor-widget elementor-widget-pix-video\" data-id=\"d6d1cf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-video bg-gradient-primary rounded-10   \"  ><img data-recalc-dims=\"1\" decoding=\"async\" alt=\"Image\" src=\"https:\/\/i0.wp.com\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/wp-content\/uploads\/2026\/04\/angebot_Kundenorientierung_Team-Meeting-Agenda-Presentation-2.webp?w=640&#038;ssl=1\" class=\"video-bg pix-opacity-10\" \/><div class=\"video-play-btn video-play-btn-inline d-flex align-items-center justify-content-center scale shadow-lg bg-white\" style=\"width:100px;height:100px;\"><span class=\"d-flex text-heading-default\" style=\"height:40px;width:40px;font-size:40px;\"><svg class=\"pixfort-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" ><path fill=\"var(--pf-icon-color)\" d=\"M8 6.82v10.36c0 .79.87 1.27 1.54.84l8.14-5.18c.62-.39.62-1.29 0-1.69L9.54 5.98C8.87 5.55 8 6.03 8 6.82z\"\/><\/svg>\n<\/span><\/div><div class=\"embed-responsive embed-responsive-16by9\"><iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/t3xobbBzx4w?si=1L1Sf_E6HswT9YiQ\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1cf34c e-flex e-con-boxed e-con e-parent\" data-id=\"f1cf34c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3c79b3f e-con-full e-flex e-con e-child\" data-id=\"3c79b3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42922a0 elementor-widget__width-auto elementor-widget elementor-widget-pix-button\" data-id=\"42922a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a  href=\"https:\/\/customersx.zohobookings.eu\/#\/93476000000528062\" class=\"btn m-0     scale-sm text-white btn-purple d-inline-flex align-items-center pix-hover-item     secondary-font btn-rounded btn-md\" target=\"_blank\" rel=\"noopener\"    ><svg class=\"pixfort-icon font-weight-bold  pix-hover-left  mr-2\" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-clock-forward-1\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M12,2 C17.5228475,2 22,6.4771525 22,12 C22,17.5228475 17.5228475,22 12,22 C6.4771525,22 2,17.5228475 2,12 C2,9.22116835 3.14388294,6.64627202 5.05824446,4.80032473 L4.28233854,4.75872923 C3.77026465,4.73078406 3.3692572,4.32228546 3.33867863,3.822538 L3.33831574,3.70572354 C3.36841054,3.15425936 3.83985724,2.73160596 4.39132143,2.76170075 L7.99944506,2.95860518 C8.46663444,2.98410088 8.84446816,3.32741561 8.92780741,3.77191036 C8.9422486,3.84525265 8.94803167,3.91884604 8.94583947,3.99172909 L8.94495361,7 C8.94495361,7.55228475 8.49723836,8 7.94495361,8 C7.39266886,8 6.94495361,7.55228475 6.94495361,7 L6.94355002,5.79903055 C5.1147663,7.29072511 4,9.54560587 4,12 C4,16.418278 7.581722,20 12,20 C16.418278,20 20,16.418278 20,12 C20,7.581722 16.418278,4 12,4 C11.4477153,4 11,3.55228475 11,3 C11,2.44771525 11.4477153,2 12,2 Z M12,6 C12.5522847,6 13,6.44771525 13,7 L13,11 L16,11 C16.5128358,11 16.9355072,11.3860402 16.9932723,11.8833789 L17,12 C17,12.5522847 16.5522847,13 16,13 L12,13 C11.4477153,13 11,12.5522847 11,12 L11,7 C11,6.44771525 11.4477153,6 12,6 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><span class=\"font-weight-bold \" >Book your free consultation now<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f503bcf e-flex e-con-boxed e-con e-parent\" data-id=\"f503bcf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cf14d26 e-con-full e-flex e-con e-child\" data-id=\"cf14d26\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"pix-base-transition animate-in elementor-element elementor-element-b200351 e-con-full e-flex e-con e-child\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\" data-id=\"b200351\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0bbe8c2 e-con-full e-flex e-con e-child\" data-id=\"0bbe8c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-632e7be elementor-widget elementor-widget-pix-feature\" data-id=\"632e7be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-feature.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pix-feature-632e7be\" class=\"pix-feature-el media  \"><div class=\"pix-feature-icon pix-feature-icon-outer mr-3 mw-100 d-flex text-primary \"   style=\"font-size:1px;width:1px;aspect-ratio:1\/1 !important;position:relative;line-height:1px;text-align:center;\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-book-1\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M9.40548472,4.44731587 C10.1313724,3.49044092 11.3579961,3.05872262 12.5231864,3.35002019 L21.2425356,5.5298575 C21.9436835,5.70514446 22.2330635,6.54345473 21.7893522,7.11394061 L14.7893522,16.1139406 C14.5510297,16.4203552 14.1569107,16.5611628 13.7783789,16.4751329 L4.85053621,14.4460777 C4.79990911,14.4345715 4.74815385,14.4287643 4.69623569,14.4287643 C4.31171534,14.4287643 4,14.7404796 4,15.125 L4,15.656488 C4,16.1227133 4.32217898,16.5270767 4.77662384,16.6312203 L13.9993506,18.7447618 C14.3735372,18.8305129 14.7637835,18.6944896 15.0035955,18.3947245 L20.2191312,11.875305 C20.5641407,11.444043 21.1934331,11.3741216 21.624695,11.7191312 C22.055957,12.0641407 22.1258784,12.6934331 21.7808688,13.124695 L16.5653331,19.6441146 C15.845897,20.5434098 14.6751582,20.9514798 13.5525982,20.6942265 L4.32987153,18.5806849 C2.96653694,18.2682541 2,17.0551638 2,15.656488 L2,15.125 C2,14.5522731 2.17857187,14.021254 2.48307554,13.5845825 L2.555,13.487 L2.61347131,13.4006394 L9.40548472,4.44731587 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><\/div><div class=\"media-body text-custom\"><h4 class=\"pix-feature-title  font-weight-bold   text-heading-default  \" style=\"padding-top:5px;\"  >Customer Centricity<\/h4><div class=\"pix-feature-content text-body-default      \" style=\"\"  >J\u00f6rg Staudacher<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3105bdb e-con-full e-flex e-con e-child\" data-id=\"3105bdb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b519693 elementor-widget elementor-widget-pix-text\" data-id=\"b519693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><div class=\"d-inline-block\" style=\"max-width:600px;\"><p class=\" resp-option text-body-default text-left \" >The foundation for everyone\nwho takes customer centricity seriously.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d439561 elementor-widget elementor-widget-pix-button\" data-id=\"d439561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a  href=\"https:\/\/customersx.ch\/buch-kundenorientierung\/\" class=\"btn m-0      btn-primary d-inline-flex align-items-center pix-hover-item      btn-rounded btn-md\"     ><span class=\"font-weight-bold \" ><\/span><svg class=\"pixfort-icon font-weight-bold  pix-hover-right  ml-2\" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-arrow-right-1\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M13.7071068,5.29289322 L19.7071068,11.2928932 C19.7355731,11.3213595 19.7623312,11.3515341 19.787214,11.3832499 L19.7071068,11.2928932 C19.7425008,11.3282873 19.774687,11.3656744 19.8036654,11.4046934 C19.8215099,11.4288693 19.8382813,11.453725 19.8539326,11.4793398 C19.8613931,11.4913869 19.8685012,11.5036056 19.8753288,11.5159379 C19.8862061,11.5357061 19.8966234,11.5561086 19.9063462,11.5769009 C19.914321,11.5939015 19.9218036,11.6112044 19.9287745,11.628664 C19.9366843,11.6484208 19.9438775,11.6682023 19.9504533,11.6882636 C19.9552713,11.7031487 19.9599023,11.7185367 19.9641549,11.734007 C19.9701664,11.7555635 19.9753602,11.7772539 19.9798348,11.7992059 C19.9832978,11.8166247 19.9863719,11.834051 19.9889822,11.8515331 C19.9920328,11.8714753 19.9944666,11.892114 19.9962623,11.912935 C19.9978436,11.9317345 19.9989053,11.9497336 19.9994829,11.9677454 C19.9998183,11.9777892 20,11.9888734 20,12 L19.9994506,12.0332468 C19.9988772,12.050591 19.997855,12.0679231 19.996384,12.0852242 L20,12 C20,12.0506203 19.9962388,12.1003621 19.9889807,12.1489612 C19.9863719,12.165949 19.9832978,12.1833753 19.9797599,12.2007258 C19.9753602,12.2227461 19.9701664,12.2444365 19.964279,12.2658396 C19.9599023,12.2814633 19.9552713,12.2968513 19.9502619,12.3121425 C19.9438775,12.3317977 19.9366843,12.3515792 19.928896,12.3710585 C19.9218036,12.3887956 19.914321,12.4060985 19.9063266,12.4232215 C19.8966234,12.4438914 19.8862061,12.4642939 19.8751242,12.484277 C19.8685012,12.4963944 19.8613931,12.5086131 19.8540045,12.5207088 C19.8382813,12.546275 19.8215099,12.5711307 19.8036865,12.5951593 C19.7982466,12.602603 19.7927155,12.6098424 19.7870723,12.6170223 C19.7849289,12.6196628 19.7826279,12.6225624 19.7803112,12.625449 L19.7071068,12.7071068 L13.7071068,18.7071068 C13.3165825,19.0976311 12.6834175,19.0976311 12.2928932,18.7071068 C11.9023689,18.3165825 11.9023689,17.6834175 12.2928932,17.2928932 L16.585,13 L5,13 C4.44771525,13 4,12.5522847 4,12 C4,11.4477153 4.44771525,11 5,11 L16.585,11 L12.2928932,6.70710678 C11.9023689,6.31658249 11.9023689,5.68341751 12.2928932,5.29289322 C12.6834175,4.90236893 13.3165825,4.90236893 13.7071068,5.29289322 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f9caad e-flex e-con-boxed e-con e-parent\" data-id=\"0f9caad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0055cad e-con-full e-flex e-con e-child\" data-id=\"0055cad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdfba9e elementor-widget elementor-widget-pix-sliding-text\" data-id=\"fdfba9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-sliding-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-fdfba9e\" class=\"mb-3 text-center \"><div class=\"d-inline-block\" style=\"max-width:600px;\"><h2 class=\"mb-32 pix-sliding-headline-2 animate-in font-weight-bold secondary-font \" data-anim-type=\"pix-sliding-text\" data-class=\"secondary-font text-heading-default\" style=\"\"><span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-heading-default\" style=\"transition-delay: 0ms;transition-duration: 600ms;\">How&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-heading-default\" style=\"transition-delay: 50ms;transition-duration: 600ms;\">we&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-heading-default\" style=\"transition-delay: 100ms;transition-duration: 600ms;\">work&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-heading-default\" style=\"transition-delay: 150ms;transition-duration: 600ms;\">together,&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-heading-default\" style=\"transition-delay: 200ms;transition-duration: 600ms;\">built&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-heading-default\" style=\"transition-delay: 250ms;transition-duration: 600ms;\">on&#32;<\/span><\/span> <span class=\"slide-in-container \"><span class=\"pix-sliding-item secondary-font text-heading-default\" style=\"transition-delay: 300ms;transition-duration: 600ms;\">trust&#32;<\/span><\/span> <\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42d79f47 e-flex e-con-boxed e-con e-parent\" data-id=\"42d79f47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75f8c5ac e-con-full e-flex e-con e-child\" data-id=\"75f8c5ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28607462 elementor-widget elementor-widget-pix-horizontal-tabs\" data-id=\"28607462\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-horizontal-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\" \"  ><div class=\"pix_tabs_container pix-waiting\" data-icons-pos=\"\"><div class=\"nav  nav-pills pix_tabs_btns justify-content-center  pix-pills-light mb-4\" role=\"tablist\" id=\"v-pills-tab\"  aria-orientation=\"horizontal\"><div class=\"nav-item\"><a class=\"nav-link pix-tabs-btn text-24 pix-px-25 py-2 my-2 d-flex align-items-center justify-content-center font-weight-bold active font-weight-bold  secondary-font\" data-id=\"28607462-7a049a7\" role=\"tab\" id=\"pix-tab-btn-28607462-7a049a7\" data-toggle=\"pill\" href=\"#pix-tab-28607462-7a049a7\"  aria-controls=\"pix-tab-28607462-7a049a7\">Analysing your starting situation<\/a><\/div><div class=\"nav-item\"><a class=\"nav-link pix-tabs-btn text-24 pix-px-25 py-2 my-2 d-flex align-items-center justify-content-center font-weight-bold  font-weight-bold  secondary-font\" data-id=\"28607462-9e0a531\" role=\"tab\" id=\"pix-tab-btn-28607462-9e0a531\" data-toggle=\"pill\" href=\"#pix-tab-28607462-9e0a531\"  aria-controls=\"pix-tab-28607462-9e0a531\">Customer-relationship concept<\/a><\/div><div class=\"nav-item\"><a class=\"nav-link pix-tabs-btn text-24 pix-px-25 py-2 my-2 d-flex align-items-center justify-content-center font-weight-bold  font-weight-bold  secondary-font\" data-id=\"28607462-dcd0b2d\" role=\"tab\" id=\"pix-tab-btn-28607462-dcd0b2d\" data-toggle=\"pill\" href=\"#pix-tab-28607462-dcd0b2d\"  aria-controls=\"pix-tab-28607462-dcd0b2d\">Selecting CRM software<\/a><\/div><div class=\"nav-item\"><a class=\"nav-link pix-tabs-btn text-24 pix-px-25 py-2 my-2 d-flex align-items-center justify-content-center font-weight-bold  font-weight-bold  secondary-font\" data-id=\"28607462-00cce43\" role=\"tab\" id=\"pix-tab-btn-28607462-00cce43\" data-toggle=\"pill\" href=\"#pix-tab-28607462-00cce43\"  aria-controls=\"pix-tab-28607462-00cce43\">Implementation<\/a><\/div><\/div><div class=\"pix_tabs_content\"><div class=\"tab-content \"><div class=\"tab-pane active fade-up show \" role=\"tabpanel\" id=\"pix-tab-28607462-7a049a7\" data-bold=\"font-weight-bold\" data-italic=\"\" data-secondary=\"secondary-font\" data-id=\"28607462-7a049a7\" data-icon=\"\" data-title=\"Analysing your starting situation\" aria-labelledby=\"pix-tab-28607462-7a049a7\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"991162\" class=\"elementor elementor-991162 elementor-983313 elementor-983313\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-601e0ea3 e-flex e-con-boxed e-con e-child\" data-id=\"601e0ea3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1edba141 e-con-full e-flex e-con e-child\" data-id=\"1edba141\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-80aa1cb e-con-full e-flex e-con e-child\" data-id=\"80aa1cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-40b4243 e-con-full e-flex e-con e-child\" data-id=\"40b4243\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4ddb5 elementor-widget elementor-widget-pix-heading\" data-id=\"6a4ddb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><div class=\"d-inline-block\" style=\"max-width:500px;\"><h4 class=\"text-heading-default font-weight-bold h4 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Analysing your starting situation<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59fb2e2 elementor-widget elementor-widget-pix-text\" data-id=\"59fb2e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option  text-left \" >Based on our DTC consulting approach, your existing customer-relationship-management concept is analysed in a first step. Through conversations and workshops, an overall overview is created of the intended customer-relationship management, the objectives, the users' competencies, the technical infrastructure and the existing budget.<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1086031 e-con-full e-flex e-con e-child\" data-id=\"1086031\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adf021c elementor-widget elementor-widget-pix-img\" data-id=\"adf021c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\" data-widget_type=\"pix-img.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-adf021c\" class=\"pix-img-element pix-img-div none text-center\" ><div class=\"pix-img-el     center d-inline-block  w-100 rounded-10\"  ><img decoding=\"async\" width=\"2040\" height=\"1152\" src=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?fit=2040%2C1152&amp;ssl=1\" class=\"pix-img-elem rounded-10\" alt=\"Image link\" srcset=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?w=2040&amp;ssl=1 2040w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?resize=768%2C434&amp;ssl=1 768w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?resize=1024%2C578&amp;ssl=1 1024w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?resize=1536%2C867&amp;ssl=1 1536w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Analyse-CustomersX.webp?w=1920&amp;ssl=1 1920w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"tab-pane  fade-up show \" role=\"tabpanel\" id=\"pix-tab-28607462-9e0a531\" data-bold=\"font-weight-bold\" data-italic=\"\" data-secondary=\"secondary-font\" data-id=\"28607462-9e0a531\" data-icon=\"\" data-title=\"Customer-relationship concept\" aria-labelledby=\"pix-tab-28607462-9e0a531\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"991157\" class=\"elementor elementor-991157 elementor-983319 elementor-983319\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15ba2f41 e-flex e-con-boxed e-con e-child\" data-id=\"15ba2f41\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e225d91 e-con-full e-flex e-con e-child\" data-id=\"4e225d91\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4f693473 e-con-full e-flex e-con e-child\" data-id=\"4f693473\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3ccf5a25 e-con-full e-flex e-con e-child\" data-id=\"3ccf5a25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a6b13 elementor-widget elementor-widget-pix-img\" data-id=\"75a6b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\" data-widget_type=\"pix-img.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-75a6b13\" class=\"pix-img-element pix-img-div none text-center\" ><div class=\"pix-img-el     center d-inline-block  w-100 rounded-10\"  ><img loading=\"lazy\" decoding=\"async\" width=\"2040\" height=\"1152\" src=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?fit=2040%2C1152&amp;ssl=1\" class=\"pix-img-elem rounded-10\" alt=\"Image link\" srcset=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?w=2040&amp;ssl=1 2040w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?resize=768%2C434&amp;ssl=1 768w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?resize=1024%2C578&amp;ssl=1 1024w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?resize=1536%2C867&amp;ssl=1 1536w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Kundenbeziehung-CustomersX.webp?w=1920&amp;ssl=1 1920w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4119f489 e-con-full e-flex e-con e-child\" data-id=\"4119f489\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b2793bc elementor-widget elementor-widget-pix-heading\" data-id=\"2b2793bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><div class=\"d-inline-block\" style=\"max-width:500px;\"><h4 class=\"text-heading-default font-weight-bold h4 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Customer-relationship concept<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-354358b6 elementor-widget elementor-widget-pix-text\" data-id=\"354358b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option  text-left \" >Based on the jointly developed overall overview, customer-relationship management is adapted. Growth goals are defined for improving customer acquisition and increasing customer value. Efficiency goals are also determined, based on the possibilities for automating processes. The current AI support options are likewise critically examined for their added value. Finally, a roadmap for implementation is created.<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"tab-pane  fade-up show \" role=\"tabpanel\" id=\"pix-tab-28607462-dcd0b2d\" data-bold=\"font-weight-bold\" data-italic=\"\" data-secondary=\"secondary-font\" data-id=\"28607462-dcd0b2d\" data-icon=\"\" data-title=\"Selecting CRM software\" aria-labelledby=\"pix-tab-28607462-dcd0b2d\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"991152\" class=\"elementor elementor-991152 elementor-983325 elementor-983325\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76262be e-flex e-con-boxed e-con e-child\" data-id=\"76262be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-66f9a9d3 e-con-full e-flex e-con e-child\" data-id=\"66f9a9d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-956a092 e-con-full e-flex e-con e-child\" data-id=\"956a092\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a01a6f0 e-con-full e-flex e-con e-child\" data-id=\"a01a6f0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15341fe elementor-widget elementor-widget-pix-heading\" data-id=\"15341fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><div class=\"d-inline-block\" style=\"max-width:500px;\"><h4 class=\"text-heading-default font-weight-bold h4 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Selecting CRM software<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36c2a98 elementor-widget elementor-widget-pix-text\" data-id=\"36c2a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option  text-left \" >The overall overview and the customer-relationship concept serve as the basis for selecting the optimal CRM software. Here, a marketing-automation software, or the use of two different systems, may be optimal for you. Whatever it is, our team connects your applications with one another, giving you an individual solution approach.<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b80709b e-con-full e-flex e-con e-child\" data-id=\"b80709b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec99da elementor-widget elementor-widget-pix-img\" data-id=\"2ec99da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\" data-widget_type=\"pix-img.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-2ec99da\" class=\"pix-img-element pix-img-div none text-center\" ><div class=\"pix-img-el     center d-inline-block  w-100 rounded-10\"  ><img loading=\"lazy\" decoding=\"async\" width=\"2040\" height=\"1152\" src=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?fit=2040%2C1152&amp;ssl=1\" class=\"pix-img-elem rounded-10\" alt=\"Image link\" srcset=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?w=2040&amp;ssl=1 2040w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?resize=768%2C434&amp;ssl=1 768w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?resize=1024%2C578&amp;ssl=1 1024w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?resize=1536%2C867&amp;ssl=1 1536w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/Auswahl-CRM-System-CustomersX.webp?w=1920&amp;ssl=1 1920w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"tab-pane  fade-up show \" role=\"tabpanel\" id=\"pix-tab-28607462-00cce43\" data-bold=\"font-weight-bold\" data-italic=\"\" data-secondary=\"secondary-font\" data-id=\"28607462-00cce43\" data-icon=\"\" data-title=\"Implementation\" aria-labelledby=\"pix-tab-28607462-00cce43\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"991147\" class=\"elementor elementor-991147 elementor-983329 elementor-983329\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63c4ed4c e-flex e-con-boxed e-con e-child\" data-id=\"63c4ed4c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5348d329 e-con-full e-flex e-con e-child\" data-id=\"5348d329\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b9c8318 e-con-full e-flex e-con e-child\" data-id=\"b9c8318\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c26b600 e-con-full e-flex e-con e-child\" data-id=\"c26b600\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b78d7 elementor-widget elementor-widget-pix-heading\" data-id=\"c8b78d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><div class=\"d-inline-block\" style=\"max-width:500px;\"><h4 class=\"text-heading-default font-weight-bold h4 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Implementation<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-125ac00 elementor-widget elementor-widget-pix-text\" data-id=\"125ac00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option  text-left \" >As part of the implementation, we secure the technical integration for you. A central element is the optimal configuration, especially regarding the customer data fields. It's also important to establish the most powerful automation possible. We also take care of training your employees. Our extensive experience in sales, Sales Excellence and training supports your employees' successful use of the chosen applications.<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff66d88 e-con-full e-flex e-con e-child\" data-id=\"ff66d88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f9a56b elementor-widget elementor-widget-pix-img\" data-id=\"8f9a56b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\" data-widget_type=\"pix-img.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-8f9a56b\" class=\"pix-img-element pix-img-div none text-center\" ><div class=\"pix-img-el     center d-inline-block  w-100 rounded-10\"  ><img loading=\"lazy\" decoding=\"async\" width=\"2040\" height=\"1152\" src=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?fit=2040%2C1152&amp;ssl=1\" class=\"pix-img-elem rounded-10\" alt=\"Image link\" srcset=\"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?w=2040&amp;ssl=1 2040w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?resize=768%2C434&amp;ssl=1 768w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?resize=1024%2C578&amp;ssl=1 1024w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?resize=1536%2C867&amp;ssl=1 1536w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/03\/CRM-Konzept-CustomersX.webp?w=1920&amp;ssl=1 1920w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8007b05 e-flex e-con-boxed e-con e-parent\" data-id=\"8007b05\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-860ac1a e-con-full e-flex e-con e-child\" data-id=\"860ac1a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cdac2 elementor-widget__width-auto elementor-widget elementor-widget-pix-button\" data-id=\"f2cdac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a  href=\"https:\/\/customersx.zohobookings.eu\/#\/93476000000528062\" class=\"btn m-0     scale-sm text-white btn-purple d-inline-flex align-items-center pix-hover-item     secondary-font btn-rounded btn-md\" target=\"_blank\" rel=\"noopener\"    ><svg class=\"pixfort-icon font-weight-bold  pix-hover-left  mr-2\" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-clock-forward-1\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M12,2 C17.5228475,2 22,6.4771525 22,12 C22,17.5228475 17.5228475,22 12,22 C6.4771525,22 2,17.5228475 2,12 C2,9.22116835 3.14388294,6.64627202 5.05824446,4.80032473 L4.28233854,4.75872923 C3.77026465,4.73078406 3.3692572,4.32228546 3.33867863,3.822538 L3.33831574,3.70572354 C3.36841054,3.15425936 3.83985724,2.73160596 4.39132143,2.76170075 L7.99944506,2.95860518 C8.46663444,2.98410088 8.84446816,3.32741561 8.92780741,3.77191036 C8.9422486,3.84525265 8.94803167,3.91884604 8.94583947,3.99172909 L8.94495361,7 C8.94495361,7.55228475 8.49723836,8 7.94495361,8 C7.39266886,8 6.94495361,7.55228475 6.94495361,7 L6.94355002,5.79903055 C5.1147663,7.29072511 4,9.54560587 4,12 C4,16.418278 7.581722,20 12,20 C16.418278,20 20,16.418278 20,12 C20,7.581722 16.418278,4 12,4 C11.4477153,4 11,3.55228475 11,3 C11,2.44771525 11.4477153,2 12,2 Z M12,6 C12.5522847,6 13,6.44771525 13,7 L13,11 L16,11 C16.5128358,11 16.9355072,11.3860402 16.9932723,11.8833789 L17,12 C17,12.5522847 16.5522847,13 16,13 L12,13 C11.4477153,13 11,12.5522847 11,12 L11,7 C11,6.44771525 11.4477153,6 12,6 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><span class=\"font-weight-bold \" >Book your free consultation now<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f00ce2 e-flex e-con-boxed e-con e-parent\" data-id=\"0f00ce2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c5d05c1 e-con-full e-flex e-con e-child\" data-id=\"c5d05c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"animate-in elementor-element elementor-element-f6deac8 e-con-full e-flex e-con e-child\" data-anim-type=\"fade-in-up\" data-anim-delay=\"100\" data-id=\"f6deac8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7d3aee elementor-widget__width-inherit elementor-widget elementor-widget-pix-accordion\" data-id=\"a7d3aee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion w-100 accordion-card\" id=\"accordion-a7d3aee\"><div class=\"card\">\n               <div class=\"card-header shadow-none rounded-10 bg-white\" id=\"headingpix-tab-a7d3aee-5c44fca\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-a7d3aee-5c44fca\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-a7d3aee-5c44fca\"><span class=\"d-inline-flex align-self-center text-heading-default svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-lightbulb-2\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M12,6.00964136 C15.2611265,6.00964136 17.9047919,8.65330675 17.9047919,11.9144333 C17.9047919,14.0328768 16.7944021,15.8092082 14.9425743,16.8695648 C14.7912932,16.9561883 14.6199954,17.0017599 14.4456693,17.0017599 L10.7035114,17.0090968 L9.53690292,17.0017026 C9.36376063,16.9998497 9.19406627,16.9530709 9.04443064,16.8659454 C7.20898266,15.7972528 6.09520808,14.0146291 6.09520808,11.9144333 C6.09520808,8.65330675 8.73887347,6.00964136 12,6.00964136 Z M4,11 C4.55228475,11 5,11.4477153 5,12 C5,12.5522847 4.55228475,13 4,13 L3,13 C2.44771525,13 2,12.5522847 2,12 C2,11.4477153 2.44771525,11 3,11 L4,11 Z M21,11 C21.5522847,11 22,11.4477153 22,12 C22,12.5522847 21.5522847,13 21,13 L20,13 C19.4477153,13 19,12.5522847 19,12 C19,11.4477153 19.4477153,11 20,11 L21,11 Z M19.7071068,4.29289322 C20.0976311,4.68341751 20.0976311,5.31658249 19.7071068,5.70710678 L18.7071068,6.70710678 C18.3165825,7.09763107 17.6834175,7.09763107 17.2928932,6.70710678 C16.9023689,6.31658249 16.9023689,5.68341751 17.2928932,5.29289322 L18.2928932,4.29289322 C18.6834175,3.90236893 19.3165825,3.90236893 19.7071068,4.29289322 Z M5.70710678,4.29289322 L6.70710678,5.29289322 C7.09763107,5.68341751 7.09763107,6.31658249 6.70710678,6.70710678 C6.31658249,7.09763107 5.68341751,7.09763107 5.29289322,6.70710678 L4.29289322,5.70710678 C3.90236893,5.31658249 3.90236893,4.68341751 4.29289322,4.29289322 C4.68341751,3.90236893 5.31658249,3.90236893 5.70710678,4.29289322 Z M12,2 C12.5522847,2 13,2.44771525 13,3 L13,4 C13,4.55228475 12.5522847,5 12,5 C11.4477153,5 11,4.55228475 11,4 L11,3 C11,2.44771525 11.4477153,2 12,2 Z M14,18 L10,18 C9.44771525,18 9,18.4477153 9,19 L9,20 C9,21.1045695 9.8954305,22 11,22 L13,22 C14.1045695,22 15,21.1045695 15,20 L15,19 C15,18.4477153 14.5522847,18 14,18 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><\/span><span class=\"d-inline-flex font-weight-bold secondary-font text-heading-default\" >What is CustomersX?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-a7d3aee-5c44fca\" class=\"collapse show\" aria-labelledby=\"headingpix-tab-a7d3aee-5c44fca\">\n                 <div class=\"card-body\"><p>CustomersX is a Swiss B2B management consultancy specialising in CRM, pricing and sales. We work with mid-sized companies that want to grow profitably \u2014 with clear focus, real data and measurable results. No standard framework. No theory. Only what actually works in your company.<\/p>\n<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-none rounded-10 bg-white\" id=\"headingpix-tab-a7d3aee-1339ab1\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-a7d3aee-1339ab1\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-a7d3aee-1339ab1\"><span class=\"d-inline-flex align-self-center text-heading-default svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Solid\/pixfort-icon-lightbulb-2\" viewBox=\"2 2 20 20\"><g  stroke=\"none\" stroke-width=\"var(--pf-icon-stroke-width)\" fill=\"none\" fill-rule=\"evenodd\"><path d=\"M12,6.00964136 C15.2611265,6.00964136 17.9047919,8.65330675 17.9047919,11.9144333 C17.9047919,14.0328768 16.7944021,15.8092082 14.9425743,16.8695648 C14.7912932,16.9561883 14.6199954,17.0017599 14.4456693,17.0017599 L10.7035114,17.0090968 L9.53690292,17.0017026 C9.36376063,16.9998497 9.19406627,16.9530709 9.04443064,16.8659454 C7.20898266,15.7972528 6.09520808,14.0146291 6.09520808,11.9144333 C6.09520808,8.65330675 8.73887347,6.00964136 12,6.00964136 Z M4,11 C4.55228475,11 5,11.4477153 5,12 C5,12.5522847 4.55228475,13 4,13 L3,13 C2.44771525,13 2,12.5522847 2,12 C2,11.4477153 2.44771525,11 3,11 L4,11 Z M21,11 C21.5522847,11 22,11.4477153 22,12 C22,12.5522847 21.5522847,13 21,13 L20,13 C19.4477153,13 19,12.5522847 19,12 C19,11.4477153 19.4477153,11 20,11 L21,11 Z M19.7071068,4.29289322 C20.0976311,4.68341751 20.0976311,5.31658249 19.7071068,5.70710678 L18.7071068,6.70710678 C18.3165825,7.09763107 17.6834175,7.09763107 17.2928932,6.70710678 C16.9023689,6.31658249 16.9023689,5.68341751 17.2928932,5.29289322 L18.2928932,4.29289322 C18.6834175,3.90236893 19.3165825,3.90236893 19.7071068,4.29289322 Z M5.70710678,4.29289322 L6.70710678,5.29289322 C7.09763107,5.68341751 7.09763107,6.31658249 6.70710678,6.70710678 C6.31658249,7.09763107 5.68341751,7.09763107 5.29289322,6.70710678 L4.29289322,5.70710678 C3.90236893,5.31658249 3.90236893,4.68341751 4.29289322,4.29289322 C4.68341751,3.90236893 5.31658249,3.90236893 5.70710678,4.29289322 Z M12,2 C12.5522847,2 13,2.44771525 13,3 L13,4 C13,4.55228475 12.5522847,5 12,5 C11.4477153,5 11,4.55228475 11,4 L11,3 C11,2.44771525 11.4477153,2 12,2 Z M14,18 L10,18 C9.44771525,18 9,18.4477153 9,19 L9,20 C9,21.1045695 9.8954305,22 11,22 L13,22 C14.1045695,22 15,21.1045695 15,20 L15,19 C15,18.4477153 14.5522847,18 14,18 Z\"  fill=\"var(--pf-icon-color)\"><\/path><\/g><\/svg><\/span><span class=\"d-inline-flex font-weight-bold secondary-font text-heading-default\" >How can CustomersX help my company grow?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-a7d3aee-1339ab1\" class=\"collapse \" aria-labelledby=\"headingpix-tab-a7d3aee-1339ab1\">\n                 <div class=\"card-body\"><p>We identify where you're losing revenue \u2014 and build the commercial infrastructure to win it back. Whether it's CRM logic, pricing architecture or sales performance, we work directly with your data and processes. The result is growth that is measurable and repeatable.<\/p>\n<\/div>\n               <\/div>\n             <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer&#32; Centricity&#32; Consulting&#32; We are the leading consultancy on customer centricity. Free consultation The impact of our customer centricity consulting 0x Revenue growth 10p. Productivity gain 10%0% Profit growth In practice, customer centricity is unfortunately too often confused with customer&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":990796,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-991314","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Centricity Consulting for Companies | CustomersX<\/title>\n<meta name=\"description\" content=\"Increase customer satisfaction and loyalty with modern customer centricity consulting from CustomersX.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customersx.ch\/en\/services\/customer-centricity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Centricity\" \/>\n<meta property=\"og:description\" content=\"Increase customer satisfaction and loyalty with modern customer centricity consulting from CustomersX.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customersx.ch\/en\/services\/customer-centricity\/\" \/>\n<meta property=\"og:site_name\" content=\"CustomersX\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-14T22:57:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/\",\"url\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/\",\"name\":\"Customer Centricity Consulting for Companies | CustomersX\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/customersx.ch\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/Joerg.webp\",\"datePublished\":\"2026-04-09T15:44:51+00:00\",\"dateModified\":\"2026-06-14T22:57:24+00:00\",\"description\":\"Increase customer satisfaction and loyalty with modern customer centricity consulting from CustomersX.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/#primaryimage\",\"url\":\"https:\\\/\\\/customersx.ch\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/Joerg.webp\",\"contentUrl\":\"https:\\\/\\\/customersx.ch\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/Joerg.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/customer-centricity\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/customersx.ch\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\",\"item\":\"https:\\\/\\\/customersx.ch\\\/en\\\/services\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Centricity\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/#website\",\"url\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/\",\"name\":\"CustomersX\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/#organization\",\"name\":\"CustomersX GmbH\",\"url\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/customersx.ch\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/CustomersX_Logo.webp?fit=1200%2C300&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/customersx.ch\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/CustomersX_Logo.webp?fit=1200%2C300&ssl=1\",\"width\":1200,\"height\":300,\"caption\":\"CustomersX GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/lba.ndi.mybluehost.me\\\/website_e1cd8f5b\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/43301507\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@customersx7112\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Customer Centricity Consulting for Companies | CustomersX","description":"Increase customer satisfaction and loyalty with modern customer centricity consulting from CustomersX.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/","og_locale":"en_US","og_type":"article","og_title":"Customer Centricity","og_description":"Increase customer satisfaction and loyalty with modern customer centricity consulting from CustomersX.","og_url":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/","og_site_name":"CustomersX","article_modified_time":"2026-06-14T22:57:24+00:00","og_image":[{"url":"https:\/\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/","url":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/","name":"Customer Centricity Consulting for Companies | CustomersX","isPartOf":{"@id":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/#website"},"primaryImageOfPage":{"@id":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/#primaryimage"},"image":{"@id":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/#primaryimage"},"thumbnailUrl":"https:\/\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp","datePublished":"2026-04-09T15:44:51+00:00","dateModified":"2026-06-14T22:57:24+00:00","description":"Increase customer satisfaction and loyalty with modern customer centricity consulting from CustomersX.","breadcrumb":{"@id":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/customersx.ch\/en\/services\/customer-centricity\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/#primaryimage","url":"https:\/\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp","contentUrl":"https:\/\/customersx.ch\/wp-content\/uploads\/2026\/03\/Joerg.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/customersx.ch\/en\/services\/customer-centricity\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/customersx.ch\/en\/"},{"@type":"ListItem","position":2,"name":"Services","item":"https:\/\/customersx.ch\/en\/services\/"},{"@type":"ListItem","position":3,"name":"Customer Centricity"}]},{"@type":"WebSite","@id":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/#website","url":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/","name":"CustomersX","description":"","publisher":{"@id":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/#organization","name":"CustomersX GmbH","url":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/04\/CustomersX_Logo.webp?fit=1200%2C300&ssl=1","contentUrl":"https:\/\/i0.wp.com\/customersx.ch\/wp-content\/uploads\/2026\/04\/CustomersX_Logo.webp?fit=1200%2C300&ssl=1","width":1200,"height":300,"caption":"CustomersX GmbH"},"image":{"@id":"https:\/\/lba.ndi.mybluehost.me\/website_e1cd8f5b\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/43301507\/","https:\/\/www.youtube.com\/@customersx7112"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/pages\/991314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/comments?post=991314"}],"version-history":[{"count":6,"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/pages\/991314\/revisions"}],"predecessor-version":[{"id":991792,"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/pages\/991314\/revisions\/991792"}],"up":[{"embeddable":true,"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/pages\/990796"}],"wp:attachment":[{"href":"https:\/\/customersx.ch\/en\/wp-json\/wp\/v2\/media?parent=991314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}