1.0CustomersXhttps://customersx.ch/en/tivar.kelmendihttps://customersx.ch/en/author/tivar-kelmendi/rich600338<blockquote class="wp-embedded-content" data-secret="0Oy77l7jXz"><a href="https://customersx.ch/en/resources/">Content</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://customersx.ch/en/resources/embed/#?secret=0Oy77l7jXz" width="600" height="338" title="“Content” — CustomersX" data-secret="0Oy77l7jXz" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://customersx.ch/wp-includes/js/wp-embed.min.js </script> Content Customer Centricity Model The only path to sustainable growth and profit. Learn more Customer Centricity Canvas With the Customer Centricity Canvas, you can assess the strengths and weaknesses of your company’s customer excellence and systematically define measures to improve...https://customersx.ch/wp-content/uploads/2026/04/Buch_Kundenorientierung_CustomersX.webp